Welcome to TheInfamousLabs New Client Guide
Everything you need to know before we get started
Your Service Roadmap
01
Browse & Order a Service
Head to and pick the package or service that fits your needs. Not sure? Start with a and we'll map out the right approach together. Add to cart and submit — no payment processor yet, we'll invoice you directly.
02
Discovery & Kickoff
Once your order is confirmed, we'll reach out via within 24 hours to schedule a discovery call. We'll talk through your goals, brand, audience, and any existing assets. This is where we align on the vision before a single pixel gets designed.
03
Design Phase
We build your wireframes and full visual mockups first — before touching a line of code. You'll get a preview link to review and leave feedback. Every package includes revision rounds so we don't lock you in on the first pass. Design gets approved before we move into development.
04
Development
Approved designs go straight into build. We work fast — most projects hit a staging link within a week of development starting. You can track progress in real time from your panel, where we update milestones and leave notes as work progresses. You'll see exactly where things stand at all times.
05
Review & Final Revisions
Once the build is ready on staging, you review the full site. This is your chance to request any final tweaks before launch. Your package includes a set number of revision rounds — you can always request more, and we'll scope it as a small add-on if needed. No surprises, no hidden charges.
06
Launch & Delivery
We handle the DNS transfer, final QA, and go-live. All source files, assets, and deliverables get uploaded directly to your panel so you always have a copy. After launch, ongoing support and maintenance are available through a monthly plan.
⬡ About Included Hours
Every package comes with a set number of included work hours — time we spend on design, development, revisions, and meetings. These are logged transparently in your receipt and on each order so you always know how much time has been used and how much remains.
If a project needs more time beyond what's included, we'll always let you know before going over — never a surprise charge. Additional hours are billed at our standard rate and added as a line item to your next invoice.
Your Dashboard at a Glance
⬡
Overview
Your home base — active project status, quick actions, and recent activity at a glance.
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Order Service
Browse all services, packages, and add-ons. Add to cart and submit your order in minutes.
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My Orders
Full purchase history with receipts, included hours tracking, and downloadable invoices.
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Projects
Live milestone tracker for your active project — see exactly what phase we're in right now.
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Files & Assets
All deliverables uploaded here the moment they're ready — download anytime, forever.
✉
Messages
Direct line to the team. Ask questions, share feedback, or send reference material here.
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Support
Open tickets for revision requests, bug reports, or questions. We track everything here.
⬟
Profile
Update your name, company, bio, and account settings. Helps us personalize your experience.
Ready to get started?
Pick a service, place your order, and we'll be in touch within 24 hours.
Welcome back
Here's what's happening with your projects.
Active Orders
0
click to view
Projects Done
0
all delivered on time
Messages
0
unread
Support Tickets
0
open
Active Project
No active orders yet.
Quick Actions
Recent Activity
| Order | Service | Date | Status | |
|---|---|---|---|---|
| No orders yet. | ||||
Order a Service
Select what you need — add to cart and checkout
Your Cart
Review your order before checkout
My Orders & Receipts
All purchases, receipts, and service history
Projects
Track active project milestones
Pro Package — Web Dev
ORD-0042 · Est. delivery Mar 21, 2025
Discovery
Feb 28 — Completed
Project brief reviewed, scope confirmed, contract signed.
Design
Mar 5 — Completed
Wireframes approved. Full mockups delivered and signed off.
Development
Mar 6 — In Progress
Frontend build underway. Staging link expected by Mar 14.
Latest update (Mar 6): "Moving fast — mobile nav done, working on hero animations now."
Launch
Est. Mar 21
DNS transfer, final QA, and go-live.
Latest from TheInfamousLabs
Design phase is complete and approved. Moving into the development phase this week. Staging link by end of week for your review — mobile-first, fully responsive.
— Mar 6, 2025
Files & Assets
Deliverables uploaded by TheInfamousLabs for your orders
Messages
Direct line to TheInfamousLabs
Offline
Support
Submit tickets and track their status
Request Revision
Need changes on a delivered project?
Report a Bug
Something broken? We'll fix it fast.
General Question
Anything else — we're here to help.
Feature Request
Want something new added to your project?
My Tickets
Profile
Manage your account
U
User
Email Account
Account Info
Security
Signed in with email and password.
All Orders Admin
Manage every order — edit status, upload files, add notes
| Order | Client | Package | Price | Date | Files | Status | Actions |
|---|
Users Admin
Client accounts, order history, and work sessions
Inbox Admin
All support tickets — reply, update status, close
Services Admin
Create, edit, and manage all shop listings